DM10-016NG – NATURAL GAS |
Problem |
Possible Cause |
Possible Solution |
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Burner will not lightwith igniter |
Igniter/electrode covered with grease or residue |
Clean igniter electrode |
Igniter/electrode wire loose or disconnected |
Check connection & reconnect |
Wire is shorted causing spark from wire before electrode |
Replace igniter wire |
No spark being generated |
Replace valve assembly |
Electrode protection cap is not covering the igniter electrode |
Position burner so electrode protection cap is directly above electrode |
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Burner will not light even with match |
No gas flow |
Check fuel supply |
Obstructed gas flow |
Clean venturi tube and burner |
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Flame goes out |
Disconnected gas supply hose |
Reconnect gas supply hose |
High or gusting winds |
Place grill out of windy area if possible.
Turn front of grill away from the wind |
Flame on low setting and lid is closed or opened too quickly |
Relight and close or open lid more slowly |
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Flare-up |
Excessive cooking temperature |
Reduce flame level |
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Grease and/residue build-up |
Clean components |
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Excessive fat in meats |
Trim fat from cuts of meat before grilling |
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Excessive oils in marinades |
Use non-oil based marinades |
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Yellow sooty flame |
Excessive cooking temperature |
Reduce flame level |
Obstruction of gas flow |
Check and clean venturi tube and burner. Check gas supply line connection
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