TROUBLE SHOOTING GUIDE

Problem

Possible Cause

Possible Solution

Burner will not light with igniter

Igniter/electrode covered with
grease or residue

Clean igniter electrode

Igniter/electrode too far from burner

Adjust electrode until proper spark appears

Igniter/electrode wire loose or disconnected

Reconnect wire between igniter & electrode

Wire is shorted causing spark
from wire before electrode

Call Magma

No spark being generated

Call Magma

Burner will not light
even with match

No gas flow

Check fuel level, refill cylinder or replace canister

Obstructed gas flow/debris or spider webs in burner tube

Clean valve orifice and burner check all lines

Flare-up

Excessive cooking temperature

Operate only on low when lid is closed

Reduce flame level

Leave lid open

Use water spray to cool

Grease and/residue build-up

Clean components

Excessive fat in meats

Trim fat from cuts of meat before grilling

Excessive oils in marinades

Use non-oil based marinades

Yellow
sooty flame

Obstruction of gas flow/debris or spider webs in burner tube

Check and clean valve orifice and burner

Blow-out

Flame too low

Increase flame

Wind directly on burner

Block wind when opening lid

Obstructed gas flow

Clean burner or valve orifice