TROUBLE SHOOTING GUIDE

Problem

Possible Cause

Possible Solution

Burner will not light

No gas flow

Check fuel level, refill cylinder or replace canister

Obstructed gas flow

Clean venturi tube and burner

Disconnected gas supply

Make sure canister is properly attached

Flame goes out

High or gusting winds

Move canister and venturi tube to the downwind side of the BBQ. Increase pre-heat time.

Flame on low setting and lid is closed or opened too quickly

Relight and close or open lid more slowly

Fuel empty

Replace canister

Flare-up

Grease and/or residue build-up

Clean components

Excessive fat in meats

Trim fat from cuts of meat before grilling

Excessive oils in marinades

Use non-oil based marinades

Excessive cooking temperature

Reduce flame level

Yellow
sooty flame

Obstruction of gas flow

Check and clean venturi tube and burner

Blow-out

Flame too low

Increase flame

Wind directly on burner

Block wind when opening lid

Obstructed gas flow

Clean burner or valve orifice